SHIPPING INFORMATION Blaukopf Watercolours ships worldwide. Buyers in Canada and the U.S. can usually expect to receive their artwork within 10 business days. International shipping times vary.
Shipping to Canada and U.S. is $19.99, and international shipping is $29.99. These flat shipping rates are applied at checkout. For other payment or local pickup options, please contact us at: http://www.blaukopfwatercolours.com/contact/
Artwork is shipped unframed, to save you on shipping costs and allow you to choose your own frame. Artwork is protected by a reusable glassine bag, then carefully packaged for shipping.
RETURN POLICY Blaukopf Watercolours is unable to offer returns, exchanges, or refunds on purchased and shipped artwork. In the unlikely event that a purchase is made accidentally, please contact us IMMEDIATELY at: http://www.blaukopfwatercolours.com/contact/. If we are notified within 12 hours of an accidental, unintended purchase, we will refund you the full amount of your payment, including any shipping, handling, and tax surcharges. In the similarly unlikely event that you attempt to purchase and pay for artwork that has already been sold to another buyer, we will refund you the full amount of your payment, including any shipping, handling, and tax surcharges. Absolutely no refunds will be issued after items have been shipped.
While Blaukopf Watercolours makes every attempt to carefully and responsibly package artwork and other purchased goods, we are only partially responsible for condition and delivery of purchased goods. For this reason, each package is shipped fully insured by Canada Post. Claims to Canada Post for damaged or lost goods must be claimed within 90 days of shipping. In such an event, we will make every attempt to work with you and Canada Post to obtain reimbursement for the damaged or lost item(s).